As we know an IT service desk is an essential component of any business that relies on technology to function. It provides critical support to employees and customers and helps ensure that the organization runs smoothly and efficiently.
The business value of an IT service desk can help an organization to
Improved employee productivity
Enhanced customer satisfaction
Reduced downtime
Improved cost-efficiency
Increased security
At INDDEN solutions we offer Managed ServiceDesk as a Service.
Incident Management
Request Management
Change Management
Problem Management
Knowledge Management
Communication
Network Operation Center (NOC)
Running a Network Operation Center (NOC) requires a lot of planning and resources. It can be challenging at times. In addition to monitoring and maintenance, NOCs also plays a critical role in security management. The team is also responsible for identifying and responding to security threats, implementing security protocols, and ensuring that data is protected from unauthorized access. Today NOC and cybersecurity are intertwined, with cybersecurity being a critical component of NOC operations. A strong cybersecurity posture is essential for protecting a company’s network infrastructure and ensuring its continued operation and reliability.
We at INDDEN offer to handle both along with our Managed NOC as a service.
What we do?
Monitoring your network performance
Incident management
Troubleshooting
Configuration management
Change management
Capacity planning
SUPPORT
GET IN TOUCH
00 91 6385-384555
info@inddensolutions.com
Third Floor, Number 18, Venkata Street,
Muthialpet, Mannady,
Chennai - 600001